Have questions? Read some of the most frequently asked below, or reach out to us.
All our guest rooms are non-smoking
Yes, we offer room service 24 hours a day, seven days a week
Yes, we do! Please visit our Accommodation page for more information.
If you made a reservation using a third-party website please contact them direct to make modifications to your reservation.
A valid government-issued photo ID is required at the time of check in. For all Non-Australian guests we are required to see a valid passport.
Yes, we rollaway beds that are available for $100 per night and baby cribs that are available complimentary. Please contact us either via email on firstname.lastname@example.org or by calling 02 8027 8000, to ensure we have a rollaway bed or baby crib in your room
Yes, The Kimpton Margot has 22 interconnecting rooms, which are ideal for families and friends travelling together.
Please see our Maps and Directions page to learn more about how to get to our hotel.
Please cancel more than 24 hours prior to your stay to avoid a one-night penalty. Cancellation of this reservation is subject to the hotel’s cancellation policy. Please note that for group reservations the policy is subject to each group’s accommodation contract.
You can order special items including cakes and champagne for birthdays or anniversaries. Please reserve your cake prior to your stay via our reservations team.
Check-in is from 15:00 and check-out is 11:00. However, it may differ depending on the accommodation package you have booked. Please refer to your reservation confirmation for more information.
Late check out can be requested/booked with Reception on arrival.
It is possible to confirm an early check-in (subject to availability) by paying an additional fee. Early check-in may be provided if on the same day the room is ready earlier than 15:00, but is also subject to availability.
Yes, of course.
All guests can access complimentary high-speed WiFi during their stay.
We recommend that you make a reservation at our restaurants in advance, as seats are limited.
Please present your IHG ® Rewards card if you wish to earn Gourmet Points.
No, unfortunately we do not offer valet parking.
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